{"id":120,"date":"2026-07-17T23:43:01","date_gmt":"2026-07-17T23:43:01","guid":{"rendered":"https:\/\/support.vanblaisa.com\/?page_id=120"},"modified":"2026-07-18T09:42:10","modified_gmt":"2026-07-18T09:42:10","slug":"review-intelligence-engine-documentation","status":"publish","type":"page","link":"https:\/\/support.vanblaisa.com\/?page_id=120","title":{"rendered":"Review Intelligence Engine Documentation"},"content":{"rendered":"<div class=\"betterdocs-searchbox-d1cq1gi\"><div class=\"betterdocs-search-modal-layout-1\" id=\"betterdocs-search-modal\" data-placeholder=\"Search\" data-heading=\"Get a fast answer with search\" data-subheading=\"Search documention to get the answer fast.\" data-headingtag=\"h2\" data-subheadingtag=\"h3\" data-buttontext=\"Search\" data-numberofdocs=\"5\" data-numberoffaqs=\"5\" data-enable_faq_search=\"1\" data-enable_docs_search=\"1\"><\/div><\/div>\n\n\n<style>\n.vlb-product-doc-card {\n  box-sizing: border-box;\n  display: grid;\n  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.betterdocs-faq-g8bkz5w .betterdocs-faq-main-content,\n  .betterdocs-faq-g8bkz5w .betterdocs-faq-main-content p,\n  .betterdocs-faq-g8bkz5w .betterdocs-faq-main-content li {\n    font-size: 16px !important;\n    line-height: 1.5 !important;\n  }\n\n  .vlb-support-heading {\n    font-size: 24px !important;\n    line-height: 1.2 !important;\n  }\n}\n<\/style>\n\n<a class=\"vlb-product-doc-card\"\n   href=\"\/docs-category\/review-intelligence-engine\/\"\n   aria-label=\"Browse Review Intelligence Engine documentation\">\n  <span class=\"vlb-product-doc-card__icon\" aria-hidden=\"true\">\n    <svg viewBox=\"0 0 64 64\" role=\"img\" focusable=\"false\">\n      <path d=\"M7 18h18l5 6h27v31H7z\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linejoin=\"round\"\/>\n      <path d=\"M16 8h25l9 9v7H30l-5-6h-9z\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linejoin=\"round\"\/>\n      <path d=\"M39 8v10h11\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linejoin=\"round\"\/>\n      <path d=\"M18 35h28M18 43h22\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\"\/>\n    <\/svg>\n  <\/span>\n\n  <span class=\"vlb-product-doc-card__title\">\n    Review Intelligence Engine\n  <\/span>\n\n  <span class=\"vlb-product-doc-card__count\" aria-label=\"15 documentation guides\">\n    15\n  <\/span>\n<\/a>\n\n\n<div\n\tclass=\"betterdocs-faq-wrapper layout-modern icon-after betterdocs-faq-layout-1 betterdocs-faq-g8bkz5w betterdocs-shortcode has-custom-css wp-custom-css-1edf0565\">\n\t<h2 class=\"betterdocs-faq-layout-1 betterdocs-faq-g8bkz5w betterdocs-faq-section-title\">Frequently Asked Questions<\/h2>\n\t<div class=\"betterdocs-faq-inner-wrapper\">\n\t\t<div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Review Intelligence Engine FAQs<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow do I install the Review Intelligence Engine on WordPress?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p class=\"wp-block-paragraph\">To install the Review Intelligence Engine on WordPress, navigate to your WordPress dashboard. Click on &#8216;Plugins&#8217; and then &#8216;Add New&#8217;. Search for the Review Intelligence Engine, click &#8216;Install Now&#8217;, and activate the plugin once installed.<\/p><\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tIs there a specific theme required for the Review Intelligence Engine?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p class=\"wp-block-paragraph\">The Review Intelligence Engine is compatible with most WordPress themes, including the Kadence theme. Ensure your theme supports plugins for optimal performance.<\/p><\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat does the Review Intelligence Engine do?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p class=\"wp-block-paragraph\">The Review Intelligence Engine helps businesses analyze and manage online reviews, providing insights to improve customer satisfaction and business performance.<\/p><\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow can I access the analytics dashboard?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p class=\"wp-block-paragraph\">Access the analytics dashboard by logging into your WordPress site and navigating to the Review Intelligence Engine plugin section. Here, you&#8217;ll find detailed analytics and insights.<\/p><\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I export review data from the Review Intelligence Engine?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p class=\"wp-block-paragraph\">Yes, you can export review data directly from the analytics dashboard. Look for the export option within the dashboard to download your data in a preferred format.<\/p><\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhere can I find support for the Review Intelligence Engine?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p class=\"wp-block-paragraph\">For support, visit the VanBlaisa Support page at <a href=\"https:\/\/support.vanblaisa.com\">support.vanblaisa.com<\/a>. You can find FAQs, contact support, or browse through troubleshooting guides.<\/p><\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat should I do if the plugin doesn&#8217;t activate?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p class=\"wp-block-paragraph\">If the plugin doesn&#8217;t activate, ensure your WordPress version is up-to-date and compatible with the plugin. Check for any plugin conflicts and try deactivating other plugins to isolate the issue.<\/p><\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow do I report a bug in the Review Intelligence Engine?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p class=\"wp-block-paragraph\">To report a bug, contact support through the VanBlaisa Support page. Provide detailed information about the issue, including steps to reproduce it and any error messages received.<\/p><\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I use the Review Intelligence Engine with other plugins?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes, the Review Intelligence Engine is designed to work alongside other WordPress plugins. However, ensure that there are no conflicts by testing the plugin with your existing setup.<\/p>\n<\/div>\n<\/div><\/li><\/ul><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How do I install the Review Intelligence Engine on WordPress?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph --><p>To install the Review Intelligence Engine on WordPress, navigate to your WordPress dashboard. Click on 'Plugins' and then 'Add New'. Search for the Review Intelligence Engine, click 'Install Now', and activate the plugin once installed.<\\\/p><!-- \\\/wp:paragraph -->\"}},{\"@type\":\"Question\",\"name\":\"Is there a specific theme required for the Review Intelligence Engine?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph --><p>The Review Intelligence Engine is compatible with most WordPress themes, including the Kadence theme. 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However, ensure that there are no conflicts by testing the plugin with your existing setup.<\\\/p>\"}}]}<\/script>\t<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center vlb-support-heading\" style=\"font-size:32px\">Open a support ticket if you still need some help<\/h2>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\t\t\t<div id=\"wpsc-container\" style=\"display:none;\">\n\t\t\t\t<div class=\"wpsc-shortcode-container\" style=\"border: none !important;\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpsc-body\"><\/div>\n\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"wpsc-page-snippets\" style=\"display: none;\">\n\t\t\t\t<div class=\"wpsc-editor-attachment upload-waiting\">\n\t\t\t\t\t<div class=\"attachment-label\"><\/div>\n\t\t\t\t\t<div class=\"attachment-remove\" onclick=\"wpsc_remove_attachment(this)\">\n\t\t\t\t\t<svg aria-hidden=\"true\" 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wpsc_get_individual_ticket(id) {\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.ticket-list, .wpsc-humbargar-menu-item.ticket-list').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.ticket_list);\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'ticket-list');\n\t\t\t\t\tsearch_params.set('ticket-id', id);\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\t\/\/ set flag to differenciate between ticket list and individual ticket\n\t\t\t\t\tsupportcandy.ticketListIsIndividual = true;\n\n\t\t\t\t\tvar data = {\n\t\t\t\t\t\taction: 'wpsc_get_individual_ticket',\n\t\t\t\t\t\tticket_id: id,\n\t\t\t\t\t};\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t});\n\t\t\t\t}\n\t\t\t<\/script>\n\t\t\t\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Review Intelligence Engine 15 Open a support ticket if you still need some 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